SHIPPING & RETURNS
Shipping Policy
All of our items are shipped via USPS or UPS, you get to decide which one at check out. We do not have any control over your package once we drop your package off to be shipped. You must contact USPS or UPS directly for any delayed shipments, missing packages, redelivery, etc.
We ship all orders by 1pm Central time. Monday thru Friday.
Return & Exchange Policy
We DO NOT offer refunds for any reason.
If there is a problem or defect with your product, we will happily exchange it within 7 days. Simply Email bemhairproduction@gmail.com to communicate any issue. We DO NOT offer exchanges for length, pattern, or “changing of mind”. If you place an order and no longer wants the items, we will issue a store credit only. All exchanges require a 10% restocking fee and an additional fee for shipping the items out again. Any cancelations of orders for the same reason, length, pattern, or “changing of mind” etc. will also require a 10% fee , so please verify your order before you pay.
Please note we do not accept coupons for sale items.